Privacy Policy - Magdak Creations

At MAGDAK Creations, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store.

1. Information We Collect

When you use our website or make a purchase, we collect various types of information to provide and improve our services:

Personal Identification Information: This includes your name, email address, phone number, and shipping address, which you provide when you create an account, make a purchase, or subscribe to our newsletter.
Payment Information: When you make a purchase, we collect your payment details (such as credit card information), which are processed securely by our payment gateway providers.
Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, device information, and pages viewed. This data helps us improve the functionality and performance of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, manage payments, and provide customer support.
Marketing: To send you promotional emails and updates about new products, sales, and special offers. You can opt out of these communications at any time by unsubscribing from our email list.
Website Improvement: To analyze usage patterns and improve the design and functionality of our website.
Compliance: To comply with legal obligations, enforce our terms and conditions, and prevent fraud.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, shipping, and marketing. These providers are required to use your information only for the purposes of providing their services.
Legal Requirements: We may disclose your information if required by law.

4. Data Security and Compliance with UAE Laws

MAGDAK Creations is committed to protecting your personal information and ensuring compliance with the UAE’s data protection laws, specifically Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

We implement stringent security measures to protect your personal data from unauthorized access or misuse. We ensure that your personal data is collected, stored, and processed in compliance with UAE laws, and we take all necessary actions to protect your privacy.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, track your browsing activities, and improve site functionality.

You can manage or disable cookies through your browser settings. Please note that some features of our website may not work properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:

Access: Request access to the personal information we hold about you.
Rectify: Correct any inaccuracies in your personal information.
Delete: Request that we delete your personal information, subject to legal obligations.
Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those websites. We recommend that you review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.