1. Introduction

Welcome to MAGDAK Creations! These Terms and Conditions govern your use of our website, including any purchases you make from our online store. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website.

MAGDAK Creations is a registered business in the UAE, and these terms are designed to comply with UAE law.

2. General Terms

• Eligibility: You must be at least 18 years of age to use our website or make a purchase. By using this site, you represent and warrant that you are at least 18 years old.
• Changes to Terms: We reserve the right to update or change these Terms and Conditions at any time without notice. Please review this page periodically for any updates.

3. Products and Pricing

• Pricing Structure: At MAGDAK Creations, our jewelry pieces are priced per unit rather than by weight or material content. This approach ensures that each design, regardless of its metal weight or gemstone size, is valued for its craftsmanship, design complexity, and overall aesthetic appeal.​
• Currency Options: Prices are displayed in AED (United Arab Emirates Dirhams), Euro, or USD, depending on your selected currency preference. Please note that currency conversions are based on the prevailing exchange rates at the time of purchase.​
• Price Adjustments: Given the dynamic nature of precious metal markets and currency fluctuations, prices are subject to change without prior notice. MAGDAK Creations reserves the right to adjust prices accordingly.​
• Taxes and Duties: Applicable taxes, customs duties, and shipping charges will be calculated at checkout based on your delivery location.​

4. Orders and Payment

• Order Placement: By placing an order, you make an offer to purchase the items in your cart. We reserve the right to accept or decline your order at our discretion.
• Payment Methods: We accept payments via credit/debit cards, PayPal, and other secure payment systems. By placing an order, you authorize us to charge the total amount to your selected payment method.
• Order Confirmation: You will receive an email confirmation once your order has been placed. If you do not receive confirmation, please contact our customer support team.

5. Shipping and Delivery

• Shipping: We offer domestic and international shipping. Shipping fees will be calculated at checkout, depending on your delivery location.
• Delivery Times: Delivery times vary based on location. Once your order is shipped, you will receive a tracking number.
• Shipping Restrictions: We do not ship to all countries. Please review our Shipping Policy for more information.

6. Returns and Exchanges

• Returns: We accept returns within 14 days from the delivery date for items that are unused and in original packaging. To initiate a return, please contact our customer service team.
• Exchanges: Exchanges are allowed within the same 14-day period. If the item is out of stock, a refund will be processed instead.
• Non-Returnable Items: Customized, engraved, or special-order items are not eligible for returns or exchanges.

7. Privacy and Data Protection

We take data privacy seriously and ensure compliance with UAE laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

8. Cookies

By using our website, you consent to our use of cookies. Cookies are used to enhance user experience and collect usage data. You can manage or disable cookies through your browser settings.

9. Intellectual Property

• Content Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is owned by MAGDAK Creations and protected by copyright, trademark, and other intellectual property laws.
• Restrictions: You may not use, reproduce, or distribute any of the content on this website without the express written consent of MAGDAK Creations.

10. User Conduct

By using our website, you agree not to:

• Engage in fraudulent activities or use the site for unlawful purposes.
• Interfere with or disrupt the functioning of the website or services.
• Submit false, misleading, or offensive content.

11. Limitation of Liability

MAGDAK Creations is not liable for any indirect, incidental, or consequential damages arising from your use of this website or the products purchased. This includes loss of profits, business interruption, or data loss.

12. Indemnification

You agree to indemnify and hold harmless MAGDAK Creations, its affiliates, officers, and employees from any claims, damages, losses, or expenses arising from your violation of these Terms and Conditions.

13. Dispute Resolution

Any disputes arising from your use of our website or these Terms and Conditions will be resolved in accordance with UAE laws. If informal negotiations do not resolve the issue, the dispute will be subject to the jurisdiction of the UAE courts.

14. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any legal action related to these terms must be brought before the appropriate courts in the UAE.

15. Third-Party Links

Our website may contain links to third-party websites. These sites are not controlled by us, and we are not responsible for their content or privacy practices. We encourage you to review their terms and privacy policies before providing them with any personal information.

16. Contact Us

For any questions or concerns about these Terms and Conditions, please contact us at:

Email: sales@magdakcreations.com
Phone: +9715057922024
Website: magdakcreations.com